As a home care agency, you’re probably acutely aware of the increasing needs of our aging population. As demand for your services increases, qualified caregivers will become more difficult to find. Other agencies may offer better compensation, or they will work privately. You need some way to distinguish yourself from other agencies, to offer more value to your clients, and to increase the efficiency of your caregiver employees. Partnering with a GrandCare and home automation companies could provide you all of these things.
There are good reasons you haven’t partnered with any kind of technology companies. You want your customers to spend their money with you, not with somebody else. This would be true if there were only a finite number of customers to be had. In fact, the number of potential customers continues to grow as the population ages. Technology solutions allow you to:
- Offer your clients more than your competition.
- Care for more clients with the same payroll expenses.
- Realize increased profits by offering services that relate directly to the technology.
- Reduce liability risks by using technology as an unbiased witness to the quality of your care.
- Increase customer retention by allowing your clients to remain in their homes longer than they otherwise could.
- Hire and retain better caregivers by offering training, certification and easier record keeping.
- Increase the satisfaction of your customers by keeping them connected to family, friends, caregivers, healthcare professionals and the world.
- Offer technology that reduces vulnerability to telephone scammers who contact your clients.
Home automation companies can adapt the home to meet the unique and changing needs of your clients in ways that can preserve their independence in a similar fashion to universal design. Automation can cause the lights in the house to flash on and off to notify someone hard of hearing that the doorbell is ringing. Automation can close garage doors if they are forgotten, and won’t forget to turn on security lights in the evening. Automation systems can detect flooding and shut off water if a tub overflows. Automation systems can allow family members or caregivers to verify all the doors and windows are closed from anywhere in the world with an internet or telephone connection.
Tele-wellness systems, such as GrandCare Systems can record wellness readings and verify activity without privacy robbing cameras. One caregiver can rotate from client to client without neglecting others, because programming created for each client’s unique needs will text message, email and call to alert the caregiver to unusual conditions. These could range from wellness measurements outside of normal to not getting out of bed at the usual time. Wellness measurements, caregiver notes, arrival and departure time as recorded by door entries or “clocking in” via the GrandCare System can document caregiver activity as well as client activity such as taking medicine. Calendars for the clients are available to family and caregivers for easy coordination of transportation to doctors or visits with friends. Caregivers can leave notes on the system for other caregivers that are not visible to the client.
Both GrandCare and automation systems can help defend your caregivers against accusations of theft. If valuables are stored in jewelry boxes, dresser drawers or closets, the time and date of them being opened can be recorded for comparison against caregiver activities. If something goes missing from a jewelry box but it wasn’t ever opened when your caregiver is in the home, it could prove innocence without question.
Your benefits and savings depend upon how you and your technology partners learn to benefit each other. They’re used to finding solutions to unique situations and to adapting to their client’s needs.
If you would like to learn more about increasing your profits, contact firstname.lastname@example.org. Even if you’re not in the northern California area, there are networks of dealers across the country you would be able to consult with locally.
As always, I’ve promised my blog readers that I’ll completely disclose if I’m writing about a product or service that I or my employer offer. My employer is a GrandCare dealer as well as a dealer for Home Automation Incorporated, an automation system.