GrandCare and the “competition”

The Author, Art Dunn

The Author, Art Dunn

As I have promised readers of my blog, I will always be forthcoming about what products I or my employer offer when I’m discussing them. My employer offers GrandCare Systems at www.yourhomeservesyou.com. I was very much involved in the decision to become a GrandCare dealer. I did a good deal of research to learn about what GrandCare was, what it offered, who was behind it, and what the competition offered. 

Picture of a burglar alarm detection point.
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While I was aware of some of the challenges confronting seniors through my experience installing home automation systems, I was not aware of some of the direct solutions offered by GrandCare. I was aware of Personal Emergency Reporting Systems (P.E.R.S.), and I was aware that a burglar alarm system had some capabilities to be adapted to detect a lack of activity in a home. Unfortunately a P.E.R.S. would do nothing, especially if not worn or if the pendant was out of range of the receiver. Burglar alarm systems would most likely become a nuisance to whomever was to be called if there was no activity in the house, because circumstances would change from time to time. It would also be depending upon those in a central station who are used to burglar and fire alarm signals to understand clearly what the signals from the burglar alarm meant. I’ve often had things interpreted incorrectly by a central station operator, it taught me to keep things simple when involving them. 

When I was first approached to become a GrandCare Dealer, I took a quick look at the website and dismissed it. Thankfully, I was compelled to take a second look at it. That’s when I saw that it was as limited as I had thought it was. I thought it would just take a few medical measurements, that’s it. I realized it did so much more than that- that it preserved communication and connection with family rather than replacing it with a phone call from a central station or a message only when something is wrong. If I list all of the features currently available, this post would quickly become obsolete, so I’ll link you to GrandCare’s website for the latest information about features www.grandcare.com

Main complications of persistent high blood pr...
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GrandCare is as easy to use as an ATM

GrandCare offers the user a simple touch screen interface

I researched the competition with every search phrase I could think of. I keep informed daily about developments in the industry. As of the writing of this entry, I have still seen nothing that offers any real competition to GrandCare. I’ve seen burglar alarm systems that are supposed to “learn” the normal patterns of activity and then call the central station when there’s a deviation from that pattern. Another is a service that calls daily to check in on you. “Hi, Mr. (mispronounce terribly your name here) are you still alive? We just want you to know Mr. (mispronounce it again, just to let you know how well we know you) that we care!”. I saw a device that reminded you to take medication, then spit it out like it was a bubble gum machine, a GPS tracker that needed to be charged and worn by the person who wanders because they forget things (gee- like the tracker?). I’ve seen systems that record some wellness measurements, or that ask how you feel today versus yesterday. I assume it would call someone if you told it I feel miserable today, I was miserable yesterday and I’ll probably feel miserable tomorrow too. Should we just pencil in the whole week for feeling that way now and call it good? 

Conventional (mechanical) sphygmomanometer wit...

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Maybe I’m terribly misrepresenting these other systems. If I am, please correct me. My point is that each system addressed one facet of aging in place, but not all of them, or at least not the important ones. What about the social benefits of staying connected to friends and family with email and pictures? What about listening to music, or hearing your children’s voices? What about seeing pictures from around the world or of various animals, buildings, skylines or art? What about calendars, quotations, scriptures, weather, games and something to engage the mind- like trivia? These were addressed by none of the other systems; would it be fair to call them “competition” since they don’t? None of them let caregivers dictate what “normal” was as far as activities. None of them circumvented the central station, communicating directly with the caregiver via phone, text, email or all three. None of them provided for caregiver notes to family or other caregivers. I don’t know if any of them allowed for printing graphs of data from blood pressure or other wellness measurements, if they recorded them at all. I also didn’t note any of them contacting anyone if things were outside of custom limits or trends. None of them monitored room temperature or would remind the user to put a coat on if it was chilly outside. Amongst other things, none of them could turn on a lamp so that the user wasn’t ever in the dark or walking in to a dark room. 

It was the lack of competition as well as the multiple benefits that made the decision to become a GrandCare dealer an easy one. I invite my readers to do their own research, and decide for themselves what meets their needs best? Something that does half the job for half the price? That would be like buying a car that would only take you to work, but wouldn’t get you home. Even if those solutions meet your needs today, will they meet them tomorrow? "focus on quality"

OK, perhaps not the most informative blog you’ll read today. It was inspired by yet another press release from the “competition” that offered fewer benefits and no real competition to GrandCare that crossed my desktop today on its way to the deleted items folder. I’m hoping that anyone reading this who might have dismissed a GrandCare System as a solution to aging in place to take a second look, like I did.

old television set

Does today's solution meet tomorrow's needs?

 

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New Website For Professionals

Gatlin Gun
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Most of the things you use daily were relatively recent inventions which were met with the question, “what do I need that for? I can just keep using what I am using today.” . I recall seeing a single panel comic where a king is leaving his tent for a battle, dismissively waving his hand at a salesman with a Gatlin gun. The caption reads “I don’t have time for a salesman, I have a battle to win!”. The humor, of course, is obviously that the king would have done much better to listen to the salesman because the Gatlin gun would have offered him a clear benefit in the coming battle. The deeper humor is the possibility that this might have been the salesman’s second sales call of the day! 

Of course, salesmen who would have offered the Gatlin gun to medieval kings would have made a fortune. That’s because they would have a new technology that saved money, answered a great need, and was far superior to any competing product. GrandCare Systems offer anyone associated with them professionally similar benefits, there just needs to be some way to introduce it to those who need it. 

A tin of Shinola.

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I know that GrandCare is a superior product that meets a pressing and ubiquitous need, but I need to share that knowledge with others. Since they won’t know the value of learning about GrandCare unless I offer some value to them (which I think is only fair), I’m first going to have to provide a service that benefits them! Mutual benefit, win-win, whatever you prefer to call it, that’s the approach I’m taking. It really makes sense to do things that way anyway, because it’s congruous with the main benefits of GrandCare- improving the quality of life for those involved with it.

To this end, I have created a website that is parallel to the existing website linked to this blog www.yourhomeservesyou.com, which I designed mainly for consumers. The new website, www.grandcare-systems.com, is designed more for professionals whose interests would be served by associating with a GrandCare dealer. It offers a brief description of what GrandCare Systems are, and then explains the benefits the website itself offers to industry professionals. 

For instance, caregivers can register for a soon to be developed course to certify them in the use of GrandCare Systems, and a way to be listed as such so that consumers can find them. The caregivers benefit by being able to find clients, and by earning a certification that distinguishes them from other, less qualified, competitors. For healthcare professionals, I offer listing as healthcare professionals who work with patients who use a GrandCare System. This distinguishes them from their competitors and offers their patients the benefits of seeing healthcare professionals who understand their GrandCare Systems. Of course, they will require some yet to be created training as well, which will be offered to them as an additional benefit.

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 Of course, consultants and installers will be needed to design, lease and install these systems; www.grandcare-systems.com gives a brief explanation of the opportunities available to those who understand the rewards available to such a “ground floor” opportunity and provides them a path forward. I’m particulary excited about this, because it is an incredible opportunity to profit by offering genuine value to customers. 

Charities and foundations may also benefit by visiting www.grandcare-systems.com by registering as viable recipients of rewards program payments, which is explained on the website as well. Professionals who would prefer their rewards payments (for registered referrals that result in leased systems) be sent to charity will be able to choose from a list of suggested charities who have registered for consideration. 

There may be further benefits I could offer customers or professionals, the brainstorming will continue. I will gladly entertain suggestions! Please share the site with your network of professionals; I’m sure their participation, comments and suggestions will simply add value to the website’s services. 

As I have promised my readers, I will always disclose when products or services discussed in my blog entries are those either I or my employer offer. My employer is an authorized GrandCare and Home Automation Incorporated dealer.

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