GrandCare and the “competition”

The Author, Art Dunn

The Author, Art Dunn

As I have promised readers of my blog, I will always be forthcoming about what products I or my employer offer when I’m discussing them. My employer offers GrandCare Systems at www.yourhomeservesyou.com. I was very much involved in the decision to become a GrandCare dealer. I did a good deal of research to learn about what GrandCare was, what it offered, who was behind it, and what the competition offered. 

Picture of a burglar alarm detection point.
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While I was aware of some of the challenges confronting seniors through my experience installing home automation systems, I was not aware of some of the direct solutions offered by GrandCare. I was aware of Personal Emergency Reporting Systems (P.E.R.S.), and I was aware that a burglar alarm system had some capabilities to be adapted to detect a lack of activity in a home. Unfortunately a P.E.R.S. would do nothing, especially if not worn or if the pendant was out of range of the receiver. Burglar alarm systems would most likely become a nuisance to whomever was to be called if there was no activity in the house, because circumstances would change from time to time. It would also be depending upon those in a central station who are used to burglar and fire alarm signals to understand clearly what the signals from the burglar alarm meant. I’ve often had things interpreted incorrectly by a central station operator, it taught me to keep things simple when involving them. 

When I was first approached to become a GrandCare Dealer, I took a quick look at the website and dismissed it. Thankfully, I was compelled to take a second look at it. That’s when I saw that it was as limited as I had thought it was. I thought it would just take a few medical measurements, that’s it. I realized it did so much more than that- that it preserved communication and connection with family rather than replacing it with a phone call from a central station or a message only when something is wrong. If I list all of the features currently available, this post would quickly become obsolete, so I’ll link you to GrandCare’s website for the latest information about features www.grandcare.com

Main complications of persistent high blood pr...
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GrandCare is as easy to use as an ATM

GrandCare offers the user a simple touch screen interface

I researched the competition with every search phrase I could think of. I keep informed daily about developments in the industry. As of the writing of this entry, I have still seen nothing that offers any real competition to GrandCare. I’ve seen burglar alarm systems that are supposed to “learn” the normal patterns of activity and then call the central station when there’s a deviation from that pattern. Another is a service that calls daily to check in on you. “Hi, Mr. (mispronounce terribly your name here) are you still alive? We just want you to know Mr. (mispronounce it again, just to let you know how well we know you) that we care!”. I saw a device that reminded you to take medication, then spit it out like it was a bubble gum machine, a GPS tracker that needed to be charged and worn by the person who wanders because they forget things (gee- like the tracker?). I’ve seen systems that record some wellness measurements, or that ask how you feel today versus yesterday. I assume it would call someone if you told it I feel miserable today, I was miserable yesterday and I’ll probably feel miserable tomorrow too. Should we just pencil in the whole week for feeling that way now and call it good? 

Conventional (mechanical) sphygmomanometer wit...

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Maybe I’m terribly misrepresenting these other systems. If I am, please correct me. My point is that each system addressed one facet of aging in place, but not all of them, or at least not the important ones. What about the social benefits of staying connected to friends and family with email and pictures? What about listening to music, or hearing your children’s voices? What about seeing pictures from around the world or of various animals, buildings, skylines or art? What about calendars, quotations, scriptures, weather, games and something to engage the mind- like trivia? These were addressed by none of the other systems; would it be fair to call them “competition” since they don’t? None of them let caregivers dictate what “normal” was as far as activities. None of them circumvented the central station, communicating directly with the caregiver via phone, text, email or all three. None of them provided for caregiver notes to family or other caregivers. I don’t know if any of them allowed for printing graphs of data from blood pressure or other wellness measurements, if they recorded them at all. I also didn’t note any of them contacting anyone if things were outside of custom limits or trends. None of them monitored room temperature or would remind the user to put a coat on if it was chilly outside. Amongst other things, none of them could turn on a lamp so that the user wasn’t ever in the dark or walking in to a dark room. 

It was the lack of competition as well as the multiple benefits that made the decision to become a GrandCare dealer an easy one. I invite my readers to do their own research, and decide for themselves what meets their needs best? Something that does half the job for half the price? That would be like buying a car that would only take you to work, but wouldn’t get you home. Even if those solutions meet your needs today, will they meet them tomorrow? "focus on quality"

OK, perhaps not the most informative blog you’ll read today. It was inspired by yet another press release from the “competition” that offered fewer benefits and no real competition to GrandCare that crossed my desktop today on its way to the deleted items folder. I’m hoping that anyone reading this who might have dismissed a GrandCare System as a solution to aging in place to take a second look, like I did.

old television set

Does today's solution meet tomorrow's needs?

 

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fire detection in your home

Fire detection in your home           

         

A residential smoke detector is the most famil...

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Fire can spread very quickly in your home. Here’s a video link that gives you some idea of how quickly a small flame grows to engulf the whole house http://www.youtube.com/watch?v=QqMVm72FMRk&feature=related. As you can see in the video, fires grow from small to large in a very short period of time. As this news video shows, smoke is the usual killer in home fires http://www.youtube.com/watch?v=SnAaeTDRxek. How an ionization detector works can be found here http://www.youtube.com/watch?v=QjJnxUwcfoQ&feature=related. I couldn’t find a decent video on photoelectric smoke detectors, so I’ll just explain how they work. Inside the smoke detector is a chamber with ventilation to the air in the room. A light inside the detector is pointed away from a photoelectric eye, and cannot detect the light unless smoke particles or something similar reflects the light onto it. It would be similar to shining a flashlight into the sky on a clear and moonless night; nothing would reflect the flashlight’s light back into your eyes. If you were to do the same on a foggy evening, you would see the light because the fog would reflect the light to your eyes.

Inside view of an optical smoke detector.

upper center of picture is where smoke is reflected from source to eye

 

Local, or monitored?

Smoke or fire alarm detectors can be local only, or monitored. Local only means that they just make noise- beeping, buzzing or a recorded voice. Monitored detectors are connected to an alarm system that is monitored by a central station, where an operator can dispatch the fire department for you. While local detectors are less expensive, they are designed to protect life only. A monitored system can save your life just as well, but it may also save your property by alerting firefighters while the fire may still be small. Since I and my employer sell fire alarm systems, I’m going to be honest about my bias towards monitored systems: If you can afford to have one properly installed and monitored, do it. If the fire traps you by blocking your means of escape, wouldn’t you prefer to have someone else call the fire department? Smoke detectors can be connected to most burglar alarm or automation systems, will work if you lose electrical power, and will even notify the central station if they have technical problems.

Detection

Photoelectric detectors will give false trips when exposed to dust or steam, as well as intentional fires- fireplaces, car exhaust, or dubious culinary activity. As the video above demonstrated, photoelectric detectors are not optimal for detecting open flame fires. To offer greater detection, fixed heat detectors have been added to photoelectric detectors, such as this product: http://www.homecontrols.com/GE-Security-Photoelectric-SmokeHeat-Detector-wCleanMe-2-Wire-GE521BXT. Heat detectors detect the heat of a fire, which will be far more extreme than will be found in normal conditions inside your home. Coupled with the photoelectric smoke detector, they should detect both open flame and smoldering fires. In extreme environments, such as an attic, smoke detectors are likely to be fouled with dust and difficult to access to maintain. In some instances, even the extreme temperatures required to trip a heat detector will exist in the attic. In these cases, rather than using a heat detector set to trip at a fixed temperature, a heat detector that detects a “rate of rise” in temperature should be used. These detectors usually have a very high fixed temperature threshold so that they will detect a fire, but are far less sensitive to ambient temperatures that may be extreme. These detectors look for a rapid rise in temperature such as an open flame fire would create, with the fixed temperature trip acting as a failsafe. Consult local codes and a qualified designer for installations.

Make some noise!

In-home version of a strobe fire alarm
Image via Wikipedia

 

Fire alarm annunciation should be customized to the occupant. Those who are hard of hearing should have strobes in addition to horns or sirens. Where strobes are to be used, they must be synchronized if two strobes can be simultaneously observed to avoid epileptic seizures. A strobe light mounted on the exterior of the home or flashing lights will help guide emergency responders to your home quickly.

Test

Candle wick burning.
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Test your system regularly using the manufacturer’s instructions, or hire someone who is licensed and competent to test them for you. Monitored detectors should notify you if there is a problem with wiring, batteries or dust accumulating in the detectors. Local detectors typically have a push button to test them. Monitored detectors will sometimes have provisions for testing with a magnet, or spray cans of “smoke” can be purchased for testing purposes. Avoid using too much spray smoke because it will lead to the detector prematurely failing due to dust sticking to the inside of the detector.

Questions/comments

As always, if you have questions or comments, you may contact me via email at artdunn@yourhomeservesyou.com, or visit my employer’s website at www.yourhomeservesyou.com.

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